1. General Information
Where is Tugawe Cove Resort located?
- Barangay Colongcogong, Caramoan, Camarines Sur.
What makes Tugawe unique?
- Tugawe Cove Resort is a private paradise, blending eco-friendly design, natural materials, and modern comfort. Here, crystal-clear waters and rich marine life await right at you doorstep.
What are the check-in and check-out times?
✔Check-in: 12:00 NN
✔Check-out: 10:00 AM
2. Contact
How can we contact the resort?
+63-917-650-7837 | +63-917-650-7845
reservations1@tugawecoveresort.com | salesmanager@tugawecoveresort.com
Available daily, 8:00 AM – 6:00 PM
Do you have social media pages?
Yes! Follow us on Facebook, Instagram, TikTok, Viber, and WhatsApp for updates and
promos.
3. Getting Here
From Manila / Naga / Caramoan town proper:
Bus: Manila → Naga (10–12 hrs)
Tricycle: Naga Terminal → Tugawe Café (5–10 mins)
Van pick-up: 6:00–6:30 AM, Naga → Guijalo Port (3–4 hrs)
Boat: Guijalo Port → Resort (11:00–11:30 AM, 45 mins depending on sea conditions)
From Manila / Virac / Codon:
Flight: Manila → Virac, Catanduanes (1 hr, Cebu Pacific)
Drive: Virac Airport → Codon Port (30 mins)
Boat: Codon Port → Resort (30–45 mins)
Do you arrange transfers?
- Yes, we arrange van + boat transfers (additional fees apply).
Is there parking available?
- Yes, free parking at Guijalo Port.
4. Accommodation
What types of rooms are available?
- Hilltop, Hillside, and Lakeside Cabanas.
Do rooms have AC, hot showers, and Wi-Fi?
Yes to air-conditioning & hot showers.
Wi-Fi only at the restaurant (not in rooms).
Do you provide extra beds?
Yes, extra mattresses are available (with additional charge).
Is the resort pet-friendly?
Sorry, pets are not allowed.
5. Dining
Do you have an in-house restaurant?
Yes, Tugawe Cove Café serves delicious meals.
What food do you serve?
Authentic Filipino favorites and Bicolano specialties.
Is outside food allowed?
Cooked food is not allowed since we have our own restaurant.
Do you cater to special diets?
Yes, just inform us in advance.
6. Activities & Amenities
What activities are available?
Kayak | Stand-up paddle | Lighthouse trek
Do you arrange island-hopping tours?
Yes, island-hopping is available.
Do you have pools?
Yes, 2 stunning infinity pools.
Do you offer massage services?
Yes, relaxing massages are available.
Is there Wi-Fi & mobile signal?
Wi-Fi at the restaurant only. Globe has the strongest signal.
7. Booking & Payment
How can I book?
Book via our website, Facebook page, or reservations hotline.
Do you require a down payment?
Yes, to secure your booking.
What payment methods do you accept?
Credit/Debit Card | PayPal | Bank Transfer | GCash
8. Policies
What is your child policy?
Ages 3–11: Free room stay (transfer charges apply)
12 years old & above: Considered adult
Is smoking allowed in rooms?
No, smoking is not allowed indoors.
Are pets allowed?
No pets allowed at the resort.
Are outside tour guides allowed?
No. They can wait only at the docking area.
9. Special Requests
Can you arrange romantic setups?
Yes! We can prepare honeymoon, anniversary, or proposal setups (extra charge applies).
Do you accommodate weddings & corporate events?
Yes, we host both private and corporate events.
Do you allow drones?
Yes, but the resort is not liable for lost/damaged drones.
10. Safety & Security
Do you have a first aid kit?
Yes, basic first aid is available.
Are there lifeguards?
Yes, our staff watch over guests at the pools and beach.
How safe is boat travel?
Our boats are equipped with katig (outriggers) and life vests for all passengers.
